Delivery Model
eClerx:Automation
 
People
Process
Automation
Knowledge Management
 
  
  
  
 Our Delivery Model
   
   
  
   
Delivery Model
Automation

 

We investigate potential automation tools to increase productivity, reduce cost and control quality. Our software team builds automation tools to support our service delivery, allowing customers to benefit from cost saving and better quality control. Our knowledge of the technology helps us understand and enhance integration with the systems of our clients. We have a team dedicated to developing automation tools to support our service delivery. Our software automation tools increase productivity, allowing our customers to benefit from further cost saving and output gains with better control over quality. Our solutions are aimed towards codifying domain knowledge into software tools developed by us to reduce human intervention and gain consistency in the output.

Our knowledge of technology also helps us to understand and enhance integration with the systems of our clients. In addition, some of our software tools have been adapted to service the needs of multiple customers in a single industry which allows us to develop and market productized services.

Some of the automation tools we have developed are workflow management, reconciliation, reporting, analytics, data bridges, and web crawlers. We also make significant efforts towards building and maintaining our internal software tools for human resources management, knowledge management, and information security. These tools help us to track and manage employee performance, training programs, remuneration, career growth, systems access rights, and management level.