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Financial Services: eClerx provides consulting and outsourcing services for managers of financial institutions that demand reliability, accuracy, control, and cost efficiency. The Company provides outsourcing services to support financial transactions from trade closing through to settlement, clearing, asset servicing and exposure management. It provides reference data and risk management services, as well as financial control, accounting and reporting services, and its consulting services focus on delivering efficiency, risk reduction and regulatory compliance. The Company’s clients include a number of the world’s pre-eminent commercial banks, investment banks and money managers.
Sales and Marketing Support: eClerx provides operational, reporting and analytics outsourcing solutions for sales and marketing managers managing online operations and marketing campaigns. Our horizontal service strategy across multiple industries delivers tailored process support for online operations, data management, reporting and business insights, pricing operations and quality compliance programs. The Company specializes in supporting ecommerce activities through content development, online performance optimization and customer experience management. |
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The company was originally incorporated on March 24, 2000 as eClerx Services Private Limited under the Companies Act, 1956. The company was converted to a public limited company and the name was changed to eClerx Services Limited, pursuant to resolution of the shareholders passed in the annual general meeting held on August 1, 2007. On December 31, 2007, eClerx Services raised capital through an initial public offering of Rs. 101 crore. The issue price per equity was Rs. 315. The objective of raising funds was to fund future acquisitions, setting up additional facilities, infrastructure investments and to expand the sales team. |
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In BPO, the focus is on executing standardized processes, whereas KPO requires processes that demand advanced information searching, analytical interpretation, high-end domain knowledge as well as some judgment and decision making.
Knowledge Process Outsourcing (KPO), also referred to as “Knowledge Services”, is different from the more traditional outsourcing offerings and approaches. It cuts into the traditional “core competencies” of many organizations. Moreover, while cost reduction seems to have been the prime motivator of the ITO and BPO waves, “intellectual arbitrage” seems to be the big KPO advantage. KPOs require the application of specialized domain related knowledge and skill. Therefore, KPO business units provide typical domain-based processes, advanced analytical skills and business expertise, rather than just process knowledge.
As per research done by KPMG, knowledge services also differ from business processes in terms of the value proposition to the client, which leads to a clear demarcation in process complexity, the amount of intellectual intervention in the process, the skills required and the ability to scale. While business processes are essentially process-driven and rule-based, knowledge processes also involve judgment. By outsourcing their core operations to KPO providers (third-party or captive), KPO clients enhance their top line revenues by being able to make different investment decisions and take on more work than would otherwise be the case. |
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9mFY 2009 |
FY 2008 |
FY 2007 |
FY 2006 |
| EBITDA |
582.8 |
558.29 |
433.64 |
261.25 |
| EPS - Basic |
24.52 |
26 |
26.68 |
15.83 |
| EPS - Diluted |
24.37 |
25 |
26.49 |
15.7 |
| EBITDA Margins |
39.9% |
44% |
50.3% |
54.7% |
| Net Margins |
31.7% |
34.74% |
47.0% |
50.4% |
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eClerx Services Ltd. has sales and marketing offices across Europe and North America. |
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29 Bank Street, Sonawala Building, Fort, Mumbai-400 023 |
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31st March |
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The equity shares of eClerx Services are currently listed on the National Stock Exchange of India Limited (NSE) and The Mumbai Stock Exchange, Mumbai (BSE) which are the premier stock exchanges of India.
The codes are as follows:
BSE Code: 532927
NSE Code: ECLERX |
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Details of eClerx financial results can be obtained from Financials |
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The following are board members of eClerx Services Ltd:
| Mr. V.K. Mundhra |
Chairman |
| Mr. P. D. Mundhra |
Executive Director |
| Mr. Anjan Malik |
Non-Executive Director |
| Mr. Jimmy Bilimoria |
Non-Executive and Independent Director |
| Mr. Pradeep Kapoor |
Non-Executive and Independent Director |
| Mr. Vikram Limaye |
Non-Executive and Independent Director |
| Mr. Anish Ghoshal |
Non-Executive and Independent Director |
| Mr. Sandeep Singhal |
Non-Executive and Non Independent Director |
For more information, please go to Directors |
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eClerx Services was started by Mr. P.D. Mundhra and Mr. Anjan Malik.
PD Mundhra, a whole time Director, comes with diverse experience having worked with Lehman Brothers in New York and Citibank in Mumbai. PD also has substantial entrepreneurial experience having previously managed a capital goods manufacturing business for 3 years. PD has a Bachelor’s degree in Commerce from St. Xavier’s College, Calcutta and a MBA from the Wharton School of the University of Pennsylvania.
Anjan Malik, a non-executive Director, has worked with Accenture in Europe for 3 years and with Lehman Brothers in New York and London for over 7 years where he helped build a successful global structured products business. Anjan has a degree in Physics from Imperial College of Science & Technology, London and an MBA from Wharton School of the University of Pennsylvania. |
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For all compliance matters, please contact:
Company Secretary & Compliance Officer
Tel. No: +91 022 39528301
Email: investor@eclerx.com
For enquiries related to transfer of shares, change of address etc,
please contact directly:
Registrar and Share Transfer Agents
Karvy Computershare Private Limited
Plot No. 17 to 24, Vittalrao Nagar
Madhapur Hyderabad - 500 081
Ph nos: 040 - 23420815 to 824
Fax No: 040 - 23420814
Email: einward.ris@karvy.com |
