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Job Openings

The marketplace is filled with opportunities. To enable you to capitalize on these opportunities, we have set up programs to attract the best and the brightest people and are striving to make eClerx a place where you will want to stay and build your professional career. Whether you're aspiring to the first rung of the career ladder or you're an experienced professional, we can introduce you here to the many opportunities available throughout our business. At eClerx, you will work with the sharpest minds in the industry to build deep relationships with our Fortune 500 clients and deliver world-class solutions.

We are scouting for your talent to help us forge ahead and write the next chapter of the eClerx story.

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  • Financial Services

    • Analyst

      • Basic finance knowledge ( Capital Markets, Derivatives and Equity )
      • Excellent written and oral communication skills
      • Hands on experience on MS Office
      • Willingness to work in rotational shifts
      • Willingness to work in Ghatkopar / Airoli
      Apply     
    • Senior Analyst

      • 1-2 years of relevant experience
      • Good Finance knowledge (Derivatives, Capital Markets and Equities)
      • Excellent written and oral communication skills
      • Intermediate knowledge of MS Office/Excel
      • Intermediate Analytical skills
      • Willingness to work in rotational shifts
      • Willingness to work in Ghatkopar / Airoli
      Apply     
    • Associate Process Manager

      • Graduate with 3 - 5 years of relevant experience Or MBA from tier 2/3 institute with 1 year experience
      • Excellent Finance Knowledge (Derivatives, Capital Markets and Equities)
      • Excellent written and oral communication skills
      • Indepth knowledge of the process & Team Lead Functions
      • Logical and rational approach to problems
      • Strong analytical skills
      • Substantial experience on MS Office
      • Willingness to work in rotational shifts
      • Willingness to work in Ghatkopar / Airoli
      • Good managerial skills
      Apply     
    • Process Manager

      • Graduate with 5 - 7 years of relevant experience Or MBA with 3 year experience
      • Excellent Finance Knowledge (Derivatives, Capital Markets and Equities)
      • Excellent written and oral communication skills
      • Indepth knowledge of the process & Team Lead Functions
      • Substantial experience on MS Office
      • Logical and rational approach to problems
      • Strong analytical skills
      • Willingness to work in rotational shifts
      • Willingness to work in Ghatkopar / Airoli
      • Good managerial skills
      Apply     
    • Senior Process Manager

      • Graduate with 7+ years of experience Or MBA with 5+ years of experience
      • Excellent written and oral communication skills
      • Good decision making
      • Good managerial skills
      • Willingness to work in rotational shifts
      • Willingness to work in Ghatkopar / Airoli
      Apply     
  • Sales and Marketing Services (eCommerce/Internet)

    • Analyst

      • Hands on experience on Ms Excel ( Intermediate Excel )
      • Basic Internet and Hardware knowledge
      • Strong analytical skills
      • Willingness to work in rotational shifts
      • Willingness to work in Ghatkopar / Airoli
      • Good written and oral communication skills
      Apply     
    • Senior Analyst

      • 1-2 years of relevant experience
      • Excellent written and oral communication skills
      • Excellent knowledge of MS Excel/ Internet
      • Intermediate Hardware knowledge
      • Either of the below skills
        • Excel Macros
        • Intermediate SQL & VBA
        • ASP
        • Strong analytical skills
      • Willingness to work in rotating day shifts
      Apply     
    • Associate Process Manager

      • Graduate with 3 - 5 years of relevant experience Or MBA from tier 2/3 institute with 1 year experience
      • Substantial experience on MS Office
      • Either of the below skills
        • Catalogue building skills
        • Excel Dashboards
        • Web Analytics
        • Web methods
      • Logical and rational approach to problems
      • Strong analytical skills
      • Willingness to work in rotational shifts
      • Excellent written and oral communication skills
      Apply     
    • Process Manager

      • Graduate with 5 - 7 years of relevant experience Or MBA with 3 year experience
      • Substantial experience on MS Office
      • Either of the below skills
        • Catalogue building skills
        • Excel Dashboards
        • Web Analytics
        • Web methods
      • Logical and rational approach to problems
      • Strong analytical skills
      • Willingness to work in rotating day shifts
      • Excellent written and oral communication skills
      Apply     
    • Senior Process Manager

      • 8+ years in services portfolio management roles
      • Strategic | consultative | partnership approach to Client engagement relationships – our Clients’ success is our success
      • Knowledge of or prior experience with offshoring processes and methodologies highly preferred
      • Excellent interpersonal skills – ability to network and earn confidence of diverse Client personnel across range of functions – senior management | analytics | creative | sales | finance | procurement – plus interaction with and management of eClerx’s onshore Client engagement team
      • Excellent presentation | communication skills – written and verbal – comfort presenting at senior levels – implicit capabilities in MS Word & PowerPoint
      • Excellent relationship skills including the ability to create and build relationships. Demonstrated track record of success, established relationships and expanded Client portfolios
      • Organized, detail oriented, flexible, self starter & highly motivated
      • Excellent multi-tasker and creative problem solver
      • Prior experience managing multi location, multi-million USD accounts expected
      Apply     
  • Shared Services - HR, KM, Quality, IS, IT and Networks

    • Information Technology
      • Analyst
          • Proficiency in MS Office (Word, Excel, PowerPoint, Visio, Project) tools
          • Knowledge of any of the below skills:
          • 2-3 years work experience on ASP.NET, C# with SQL Server
          • Web development/windows applications
          • Excel Programming, Macro, Access programming
          • In depth knowledge of testing, manual as well as automated, for Web based applications & Client Server. Preparing and Executing Test cases
          • Experience in Implementation of quality procedures
          Apply     
      • Senior Analyst
          • Graduates with MCA and 4-5 years experience in ASP.NET 2.0/3.5, C# with SQL Server 2000/2005.
          • Good exposure to:
            • OLAP with Analysis Services
            • SSIS
            • Reporting Services
          Apply     
      • Associate Process Manager
          • Hands on experience on ASP.NET 2.0/3.5, AJAX, SQL Server 2000/2005/2008, WCF, Web Services, SOAP, XML/XSLT, design patterns
          • Application Delivery Management
          • Lead the application design and coding phases
          • Experience with Unit Testing and application debugging
          • Customer satisfaction
          • Knowledge sharing and solution mindset​
          Apply     
      • Process Manager
          • Hands on experience on ASP.NET 2.0/3.5, AJAX, SQL Server 2000/2005/2008, WCF, Web Services, SOAP, XML/XSLT, design patterns
          • Application Delivery Management
          • Lead the application design and coding phases
          • Experience with Unit Testing and application debugging
          • Customer satisfaction
          • Knowledge sharing and solution mindset​
          Apply     
    • Network – SIG Server
      • Senior Analyst
          • Configure outlook with POP3/IMAP/RPC profile, and trouble shoot MS outlook configuration issues
          • Troubleshoot mail flow issues between servers and sites, from / to internet domains
          • Thorough Knowledge of AD and IMP components of AD, AD and exchange dependencies and trouble AD related issues on Exchange
          • Knowledge of Various trouble shooting tools (SMTPDIAG etc...)
          • Installation of Exchange 2003 and various Exchange configurations
          • Knowledge and practical experience of Windows 2003 Cluster, Exchange 2003 cluster, trouble shooting cluster related issues
          • Knowledge of SCOM 2007 and various components of SCOM 2007. 10. Knowledge of BES server, configuration of BES on server as well as BB handset​
          Apply     
      • Associate Process Manager
          • Good communication Skills written & verbal
          • Administration of network user accounts and mailboxes
          • Technical fault analysis and troubleshooting
          • Knowledge of VERITAS Backups
          • Maintenance of data centre environment – i.e. cabling, labeling, standards
          • Desktop support and maintenance
          • Troubleshooting skills - OS, Outlook, Server, Desktop related issues, FTP, DNS, Active Directory, File Servers, File/Folder Permissions
          • Preventive Maintenance of Servers
          • Patch Management & Monitoring
          • Antivirus Management
          • Laptop Maintenance & Support
          • Network Troubleshooting LAN, WAN, Switches, Connectivity
          • Strong understanding of Microsoft Windows systems and network security concepts
          • Knowledge of SharePoint [MOSS] & Microsoft Exchange
          • Basic VMware troubleshooting skills
          • Professional discipline, teamwork and healthy competition​
          Apply     
    • Network Onsite Support
      • Associate Process Manager
          • Excellent communication Skills written & verbal
          • Good customer interaction and result oriented
          • Troubleshooting skills - Windows XP, Outlook, Laptop related issues, Internet Issues, Wireless / Bluetooth issues, Data Card issues
            Knowledge of blackberry mail configuration and troubleshooting
          • Escalation Management
          • Excellent communication and organizational skills
          • At-least one year experience in international BPO in technical process (Specially in Laptop support added advantage)
          • Understanding of Microsoft Windows systems and network security concepts
          • Comfortable in working in rotational shifts
          • Good in analyzing root cause and providing the resolution​
          Apply     
    • Network SIG Infrastructure
      • Senior Analyst
          • Capable of handling LT panels, DGs, UPS, HVAC, CCTV, Access control system, Fire alarm system
          • Routine breakdown & preventive maintenance of infrastructure equipments
          • Knowledge of BMS
          • Day to day technical infrastructure operations
          • Liaison with MSEDCL, Tata power, Reliance power & other service providers to monitor and coordinate during outages
          • Vendor coordination & good negotiation skill
          • Contributing to finding problem solutions & / or process improvements
          • Documentation, control process & procedures related to infrastructure management.
          • Good knowledge on MS excel, word, power point and Visio
          • Good communication skill
          • Should work as a team & backfill other team members during leave​
          Apply     
    • Network SIG – Helpdesk
      • Senior Analyst
          • Maintain IS Documentation
          • Perform Internal Audits
          • Documentation Skills
          • Ensure Security and Confidentiality of customer data
          • Ensure adherence to IS policy and process
          • Adherence to committed timelines
          • Pro-active identification and resolution of issues
          • Exposure to IS Standards preferable
          • Experience of 1+ years in IS documentation preferable
          • Perform Internal Audits
          • Coordinate with clients on IS issues​
          Apply     
    • Network-WAN, Email, Voice
      • Senior Process Manager
          • Responsible for operations of network and security providing data and voice services to the business on 24 x 7 x 365 basis
          • Experience with infrastructure comprising of hardware such as Cisco, Juniper, Extreme, Fortinet, Avaya and technology solutions such as IPLC, MPLS, PILL, TDM, VoIP, Proxy, IPS/IDS, DLP etc.
          • Maintain an overview of all network services to ensure coherency and effective continued operation.
          • Take complete ownership and lead role in troubleshooting and recovering from network incidents and work with other support teams and the business in permanent problem resolution
          • Direct and guide the team of operations managers and engineers to manage data and voice infrastructure in a pro-active way
          • Design operating processes and procedures to ensure that services are maintained and supported in a uniform way to meet the business and industry standards, ensure implementation of the same
          • To be available at all times to manage escalations​
          Apply     
      • Senior Analyst
          • Capable of handling Voice infrastructure support, knowledge of PRI, VoIP, International IP calling solutions etc
          • Should be able to configure DS1, VDN and Vector, Hunt group, call routing, Audix and other system features
          • Day to day operations support for PBX systems
          • Support voice services infrastructure and conduct routine maintenance and administration activities.
          • Should be able to trouble shoot issue and provide resolution to users
          • Liaison with service providers to monitor and coordinate during outages
          • MIS report, PM of Avaya servers, back up of Avaya servers, Generating the CDR report 8. Generate other administrative documents and reports​

           

          Apply     
    • Network – Voice
      • Sorry! We do not have any current openings . Please visit us at a later date.
    • Information Security (IS)
      • Senior Analyst
          • Experience of 1+ years in IS documentation preferable
          • Perform Internal Audits
          • 6 day work week
          • Ensure Security and Confidentiality of customer data
          • Ensure adherence to IS policy and process
          • Adherence to committed timelines
          • Pro-active identification and resolution of issues
          • Exposure to IS Standards preferable
          • Coordinate with clients on IS issues​
          Apply     
      • Senior Process Manager
          • TCP/IP - VPNs - Security - QoS - Ethernet - MPLS - LAN and WAN routing and switching - LAN, WAN, and Service Provider routing protocols (IS-IS, OSPF, EIGRP, BGP) CCNA/CCNP strongly recommended
          • Maintain / upgrade the network infrastructure to meet the business requirements
          • To manage the day-to-day operations of communication of voice and data and any other media as the business requires within the various locations
          • Troubleshooting network problems
          • Monitoring and fine tuning network performance and security
          • To evolve and implement communication and security protocols and policies
          • Administration and maintenance of Firewalls, LAN, WAN, LL, MPLS, Intranet, Extranet, Internet technologies and systems and setting up VPNs
          • Ensure proper site preparation, install, maintain and upgrade networking and communications equipments and cabling systems
          • To liaise, develop and manage vendors and service providers and review their performance
          • Review network performance management reports and provide recommendations
          • Disaster recovery planning​
          Apply     
    • Quality
      • Process Manager
          • Graduate in any discipline
          • 3+ years of experience
          • Awareness of ISO or other Quality Methodologies
          • Knowledge of Lean / Six Sigma would be an advantage
          • Experience of training and mentoring of Six Sigma. Identify GAPs and areas of improvements
          • Publish audit reports on the intranet on a regular basis
          • Preferred Eye for detail with analytical bent of mind
          • Good Analytical skill & Communication skills​
          Apply     
      • Senior Process Manager
          • Graduate in any discipline
          • 4+ years of experience
          • Awareness of ISO or other Quality Methodologies
          • Knowledge of Lean / Six Sigma would be an advantage
          • Conduct Regular Process Audits
          • Audit processes for compliance / process adherence
          • Identify GAPs and areas of improvements
          • Propose Quick Fix solutions
          • Follow up on solution implementation with processes
          • Highlight audit findings to the stakeholders
          • Identify potential Risks in the process and propose mitigation plans
          • Implement FMEA based on process maps
          • Publish audit reports on the intranet on a regular basis
          • Review and audit process flow maps and BPDs at regular intervals​
          Apply     
    • Human Resource (HR)
      • Analyst
          • On - Board Formalities - Complete the joining formalities on joining dates & formalities in insight
          • Induction Preparing schedule and coordinating all induction programs
          • Scoring the feedback assessment
          • Send Weekly Confirmation Report to HR Head File confirmation, Exits, NOC, Deputation, PIP, Warning, Medical letters​
          Apply     
    • Knowledge Management
      • Senior Analyst
          • 2-5 years working experience with below software applications OR 2-3 years training experience in professional software training institutes
          • Various Excel, VBA and SQL modules
          • Expert in VBA programming
          • Knowledge of SQL Server
          • MCAS or MOS certification
          • MCDBA certification
          • Training, Communication and Presentation Skills
          • Willingness to work in rotating day shifts​
          Apply     
      • Associate Process Manager
          • Audit business related documents for errors
          • Streamline existing documentation
          • Establish and coordinate uniformity in documentation standards and guidelines​
          Apply