Managing Complex Multi-Channel Data to Derive Actionable Insights

Data Management

Data is growing faster than ever – in your data center, call center, and in 3rd party and social properties. Data permeates every business process and IT system, and the ability to move, transform, and draw insights from it is the lifeblood of today’s businesses. Whether your focus is improving data integration, big data, warehousing, product data management, customer data integration, or tackling a master data management program, eClerx can help you realize your data as a strategic asset. eClerx approaches data management excellence across people, process, and technology.  We align our team with your data management objectives to streamline business processes, drive innovations, and data quality. Utilizing the expertise of a critical partner like eClerx is an approach that accelerates program effectiveness and improves organizations’ bottom lines. 

Challenges

  • Siloed and fragmented data, no single source of truth
  • Data duplication
  • Data inconsistencies and inaccuracies
  • Too much data, not enough insights and information
  • Challenges in data governance and data stewardship
  • High value employees stuck in manual work managing data with insufficient time to analyze and act upon it
  • IT systems which are dated or evolving, and nor robust enough to support business objectives
  • Data as a strategic asset – capitalizing on the potential of business intelligence, big data, analytics

Solution

  • ​Data Warehousing & Data integration - ETL
  • Data De-duplication, Cleansing and Standardizing
  • Data Governance and Stewardship
  • Data Modeling and Meta Data Management
  • Master Data Management
  • Multi-domain expertise – customer, product, supplier, reference.

Benefits

  • Less time-to-insight leading to improvements in timeliness and access to data
  • Improved data authenticity and accuracy
  • Increased consistency and quality (and therefore confidence in analysis)
  • Increased scalability and productivity
  • Reduced cost and improved efficiency and decision support
  • Data compliance – legal, regulatory, privacy