eClerx Audits / Reconciliation
 
Data Analytics
Operations Management
Audits / Reconciliation
Metrics and Reporting
 
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Audits / Reconciliation

 

We provide audit and review services for our clients which are aimed at reducing process errors and operational risk and increasing compliance and providing process improvement insight.

Enterprise Analytics

On-line site audits
We implement a wide variety of audits on our client web stores to ensure accurate and relevant information. Such audits ensure correct website navigation and minimize lost sales. We monitor web traffic patterns on on-line stores and web forums to identify and report incidents of incorrect pricing or any other undesirable on-line activity with respect to our clients’ products.

Catalogue integrity checks
For our clients with large and dynamic product catalogues, we ensure that the products and services catalogues are accurate, current and relevant. We verify product categorization and ensure that the pricing of the products does not result in negative or unintentionally low margins. We also identify cost trends for our clients’ products which help them procure products at a better price from the manufacturers.

Grey market and pricing monitoring
We track clients’ channel inventories and pricing to identify any grey market sales or presence of any counterfeit or stolen products therefore, control channel partners and protect brand. We also assist our clients track lost shipments and investigate product leakages.

   

Financial Services

Legal contract review
We review and analyze legal contracts across various businesses. We identify and value legal, economic and execution risks, ensure compliance with internal rules, market standards and books and records. We help mitigate risk of individual transactions, identify systematic issues and perform process improvements.

Reconciliations
We perform a daily reconciliation of our clients’ financial transactions across external and internal data sources. This helps mitigate risk, identify systematic issues and perform process improvements.