Pricing Analytics
We provide detailed competitive price benchmarking of our client’s products and pricing recommendations based on market conditions. We provide this service across local markets in multiple countries and handle different languages using proprietary tools and processes. This service is targeted towards organizations operating in markets where product prices change frequently.

Customer Insight Studies
We monitor and analyze customer feedback across a variety of channels including customer chat forums, bulletin boards, customer reviews and customer support logs from their contact centers and ensure compliance with applicable terms of service rules, in the process. On the basis of our analysis, we advise our clients on product and client service improvements.

Product Mix Optimization
We analyze our clients’ catalogues vis-à-vis those of their competitors and also against broad industry trends to assist our clients in optimizing their product offerings. We analyze past sales data of our clients’ products and ascertain product correlations, which are aimed at maximizing our clients’ transaction value for each sale and optimizing their product portfolio.

Portfolio Matching and Reconciliation
We reconcile large portfolios of trade transactions between our clients and their customers and report variance in positions and valuations. We identify mismatched positions and help measure and mitigate the risks arising from such positions.

Transaction Maintenance
We optimize transaction portfolios to agreed constraints by setting off active trade positions using special algorithms and processes. We also manage trade positions by adjusting relevant parameters based on corporate and equity actions to ensure correct valuations and risk measures. We finally calculate and update cash flows in databases for complex securities and their associated derivative transactions.