On-line store support
We manage key client data processes to ensure current and accurate display of information in their web-stores. We maintain customized data portals for clients and products, conduct website audits to ensure data accuracy to minimize lost client profits and intellectual property infringement risk. We also optimize search features on the web pages and product databases to ensure that search results match business priorities. We also manage lifecycles of our clients’ products on their web-stores by activating and deactivating products in accordance with the sales strategy.

Technical content development
We develop technical content for our clients’ websites and brochures. As part of our services, we author product content, develop and edit images and banners. We manage content for promotional campaigns conducted on the web-stores of our clients. We use our relationships with third party partners, manufacturing units, product groups and sales channels to derive product information and customize them to target market and sales channel.

Product/services configuration
We maintain and ensure internal consistency in the products and services offered by our clients. We perform rules-based compatibility checks to ensure web product and service offerings can be fulfilled by our client organizations.

Reference data maintenance
We maintain reference data repositories of corporate entities and equity issuers in the capital markets including information on corporate structures, corporate actions and issued securities. We assess and report on the impact of reference data change on trade positions.

Transaction documentation
We provide transaction documentation support to financial institutions trading in various financial products. We draft and maintain legal contracts covering the terms of derivative transactions and ensure that such contracts match our clients’ internal risk systems.

Cash Settlement and Reconciliation
We calculate, confirm and settle cash flows on financial transactions for our clients. We assist our clients to investigate and resolve under and over payments at the transaction level by researching transaction related information in their systems.