eClerx provides an outsourced solution for specialized data management and data analysis – processes on which global online marketers base their day-to-day and strategic decisions. If you are a sales and marketing manager, eClerx is your decision support and operational execution partner, continually working with you to transform processes and improve the accuracy, availability and action-ability of customer, website, and market data.

• 8+ years experience managing on-line processes for Fortune 500 companies
• Deep domain and process expertise in hi tech & industrial manufacturing and distribution, retail, MRO, communications, media and travel
• Fully trained and certified project teams in the primary platforms and technologies that support sales and marketing, including web analytics, CRM, content management, SEO / SEM, ERP, and database management
• eClerx’s CMMI 3 Certified software development teams create tools that provide control, efficiency and scalability
• ISO 27001 certified for information security
• Delivery of services from our India delivery centers, client premises, or both
• Staffed to handle engagements in EMEA, the Americas and Asia-Pacific

Competitive Pricing & Catalog Analytics
In highly competitive and dynamic business environments the ability to efficiently monitor, analyze, respond to, and even preempt competitors’ price and catalog moves can deliver significant competitive advantage. eClerx's comprehensive Competitive Pricing & Catalog Analytics Services ensure our clients have all the right information and tools necessary to succeed in their markets.

Competitor Price Tracking
Catalog Matching & Tracking
Data Integration and Reporting
Custom Research, Analysis & Modeling

Online Operations Support
Companies that derive a high percentage of their annual revenues from the Web – those who have learned to harness the power of the software tools available to them – all know that the secret to success is not technology, but human touch. It is the human touch within operational processes that create a positive customer experience.

eClerx helps many of the world’s largest e-tailers and ecommerce companies increase online profits by innovating and operating critical processes cost-efficiently. We are the expert human touch that makes a difference in content management, online analytics, social media, and search.

Content and Catalog Management Support
Web Analytics & Implementation
VoC / Social Media Moderation & Analytics
SEO / SEM Analytics & Support
Customer Experience Management

Offline Operations & Data Management
The volume and complexity of data within the sales and marketing departments of today’s enterprise is escalating to the point where budgets and in-house talent simply can’t keep pace. The impact—slow response time, inefficient supply chains, shrinking margin, and declining customer satisfaction—drag down overall performance.

Companies seeking top performance look to eClerx as a cost-effective outsource partner for data management services. Recognized for process expertise and accuracy, eClerx teams work swiftly behind the scenes to cleanse data, streamline data integration, develop management reports and dashboards, and provide expert analysis.

Our teams are competent in the processes and technology platforms that drive CRM, ERP, and Supply Chain.

Data Lifecycle Management
CRM Platform Support and Lead Generation
Supply Chain Data Management and Analytics
Catalog / SKU Data management
Channel Performance Score-Carding and Revenue Reporting