eClerx’s Knowledge Process Outsourcing teams do more than operate processes cost effectively, they transform and improve processes that make a difference to your top and bottom line. Our expert project teams and proprietary technologies solve complex problems and make business opportunities possible for major global corporations every day.

Solutions for Sales and Marketing Processes
Market Responsiveness: Our solutions give companies the necessary insight and agility to stay ahead of the competition while keeping in touch with changes in customer behavior.

Competitive Pricing & Catalog Analytics
Competitor Price Tracking
Catalog Matching & Tracking
Data Integration and Reporting
Custom Research, Analysis & Modeling

Online Operations Efficiency: For companies looking to increase profitability from their online operations, eClerx offers expertise garnered from years running some of the world’s best ecommerce operations.

Online Operations Support
Content & Catalog Management
Web Analytics
Customer Experience Management
Social Media Support
SEO / SEM Analytics

Data Quality and Accuracy: Business processes and automation systems throughout the sales channel and value chain require clean, accurate data. Few outsourcing firms can match at any price eClerx’s data management skills and quality.

Offline Operations & Data Management
Data Lifecycle Management
CRM Platform Support & Lead Generation Management
Supply Chain Data Management & Analytics
Catalog & SKU Data Management & Reporting
Channel Performance Reporting