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eClerx Services Limited
(eClerx) is a Knowledge Process Outsourcing (KPO) company providing data
analytics and customized process solutions to global enterprise clients.
eClerx supports core and complex activities for its clients using
proprietary processes and a scalable offshore delivery model.
The Company supports critical processes for more than 50 clients, including
20 Fortune 500 companies. These clients include global leaders in financial
services, manufacturing, retail, travel and hospitality.
eClerx currently employs 2,000 people across four state-of-the-art delivery
centres in Mumbai and Pune. The company has sales and marketing offices
across Europe and North America.
Financial Services: eClerx provides middle office and back office support to the Capital Markets businesses of leading global banks. The processes support all asset classes including equity, fixed income, currencies and commodities.
eClerx provides end-to-end support through the trade lifecycle, including trade confirmation, settlements, portfolio matching and reconciliations, transaction maintenance, risk analytics and reporting. In 2008, the Company extended its services to buy side institutions including Asset Managers and Insurance Companies.
Retail and
Manufacturing: eClerx provides sales and
marketing support services to Retailers and High Tech manufacturing
companies . Representative services include competitive price and
profitability benchmarking as well as channel and vendor management. The
Company has a special focus on supporting its clients’ ecommerce activities
and has built a specialized practice in content development, online
performance optimization and customer experience management.
Travel and
Leisure: This is an emerging business for
eClerx. The Company has been rapidly growing its client base, which includes
travel agents, hotel chains, car rental and media and entertainment
companies. eClerx’s primary service area for this industry is providing competitive intelligence.
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News
eClerx Q3 FY10 Results
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